Frequently Asked Questions
Everything you need to know about KegLand EU products and services.
What are your shipping rates within the EU?
We offer tiered shipping rates based on the weight and volume of your order. Standard shipping usually takes 3-5 business days across mainland Europe, with real-time tracking provided upon dispatch.
Do you provide technical support for kegging systems?
Yes, our team of experts is available to assist with setup and troubleshooting. We also provide comprehensive digital manuals and video tutorials for all our hardware, including Series X Kegerators and FermZilla fermenters.
What is your return policy for brewing equipment?
We offer a 30-day return policy for unused items in their original packaging. Please note that for hygiene reasons, ingredients and consumables cannot be returned once the seal is broken.
Are your products compatible with standard EU power outlets?
Absolutely. All electronic equipment sold through KegLand EU is fitted with standard EU plugs and operates on 220-240V, ensuring full compatibility with local electrical standards.
How can I track my order?
Once your order has been processed, you will receive an email containing a tracking number and a link to the carrier's portal to monitor your delivery status in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local European payment methods like iDEAL and Bancontact for a seamless checkout experience.